Privacy Policy

1. Introduction

This Privacy Policy explains how Explore and Unite collects, uses, protects, and discloses personal information obtained from travelers when visiting our website, submitting booking inquiry forms, or communicating with our travel counselors.

2. Information We Collect

We may collect the following personal information when you interact with us:

• Contact Information: Full name, email address, phone number, and WhatsApp contact details.
• Travel Details: Destination preferences, preferred dates, dietary restrictions, emergency contact details.
• Documentation (For Bookings): Passport copies, flight tickets, and visa application data required for international group arrangements.
• Technical Data: IP address, browser type, and device information gathered via website cookies for performance optimization.

3. How We Use Your Information

We utilize your personal information strictly for legitimate travel operational purposes:

• Processing and confirming your tour package or group departure reservations.
• Coordinating hotel reservations, flight ticketing, local transfers, and visa processing.
• Sending itinerary updates, trip captain contact details, and emergency notifications.
• Sending optional newsletter updates regarding upcoming group departure discounts (you can unsubscribe anytime).

4. Data Sharing & Third-Party Partners

We do NOT sell, rent, or trade your personal information to third-party marketing companies. We only share necessary data with trusted travel partners (airline carriers, hotel providers, government visa embassies, and local transport operators) solely required to fulfill your travel itinerary.

5. Data Security & Retention

We employ SSL encryption, secure data servers, and restricted internal administrative access to safeguard your personal data from unauthorized access or disclosure. We retain personal booking data only for as long as necessary to comply with tax and legal requirements.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your personal contact data from our marketing communications at any time.